Privacy Policy

Last Updated: March 22, 2026

Who we are

Our website address is: https://strataminutes.ca.

StrataMinutes provides services related to preparing, storing, and managing strata meeting minutes and related records.

If you have privacy questions, you can contact us at clientsupport@strataminutes.ca.

Media

If you upload meeting notes, draft minutes, agendas, attachments, or other files as part of using StrataMinutes, we store those files in order to provide the service, maintain account records, support revisions, and preserve strata minutes and related records.

Cookies

We may use cookies and similar technologies for site functionality, security, login sessions, account access, and performance monitoring.

Embedded content from other websites

Pages or articles on this site may include embedded content such as videos, images, articles, forms, or other content. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, including if you are logged in to that third-party website.

AI-assisted processing

StrataMinutes may use AI-assisted tools, automated workflows, schema, custom coding, and advanced software logic to help process meeting materials, assist with drafting, improve formatting, organize records, and support service delivery.

By submitting meeting materials to StrataMinutes, you understand that your materials may be processed using these tools as part of providing the service.

What personal data we collect

Depending on how you use StrataMinutes, we may collect:

  • your name
  • email address
  • phone number
  • strata corporation name or account name
  • billing and account details
  • uploaded meeting notes, draft minutes, attachments, and related files
  • communications you send to us
  • technical information such as IP address, browser type, and usage logs

We collect this information to operate the website, provide the service, manage accounts, process payments, improve the platform, maintain security, and comply with legal or business recordkeeping requirements.

Who we share your data with

We may also share data with trusted third-party providers who help us operate StrataMinutes, such as payment processing providers including Stripe, hosting providers, storage providers, security providers, analytics providers, AI processing tools, and document processing tools. These providers only receive the information reasonably necessary to perform their services for us.

We do not sell your personal information.

We may also disclose information if required to do so by law, to protect our legal rights, or to respond to lawful requests from regulators, courts, or authorities.

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also see and edit that information.

For StrataMinutes service records, including uploaded meeting materials and generated strata minutes, we may retain strata minutes and related service records for 6 years, including where retention is required for legal, administrative, evidentiary, or business purposes. We may also retain certain account, billing, and support records for as long as reasonably necessary to comply with legal, tax, security, and operational requirements.

If you close your account or request deletion, we may still retain information that we are required or permitted to keep for legal, security, dispute-resolution, recordkeeping, or compliance purposes.

What rights you have over your data

If you have an account on this site, you can request an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase personal data we hold about you. This does not include data we are required to keep for administrative, legal, security, recordkeeping, or compliance purposes, including records we are required or entitled to retain for the 6-year retention period described above.

To make a privacy request, contact us at privacysecurity@strataminutes.ca.

Where your data is sent

Your data may also be processed or stored by third-party service providers that help us operate StrataMinutes, including payment processors such as Stripe, AI-assisted processing tools, hosting providers, storage providers, and security or analytics providers.

Where these providers are located outside your province or outside Canada, your information may be subject to the laws of the jurisdiction where it is processed.

How we protect your data

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact information

If you have questions about this Privacy Policy or how your information is handled, contact us at:

StrataMinutes
Email: clientsupport@strataminutes.ca
Website: https://strataminutes.ca

Last Updated: March 22, 2026